3/6/2023 0 Comments Examples of invoices![]() ![]() Late payments of 20 days or more receive a late fee of x%, as laid out in the original agreement. This reminder is being sent to you as a courtesy before the surcharge is added to your original bill. Your invoice (add the order number) is now overdue by 15 days. You need to continue to be mindful about tone keep the note professional and considerate, but your tone can become slightly more firm this time. If you still have not been paid after your initial reminder, it is time to write and send a new one. You never know the reason behind a late payment, and it is up to you to be available to help in order to assist your clients to pay as soon as they can. An addendum you may want to consider for your first and subsequent reminders is “if for any reason you cannot currently settle this payment, please contact me immediately at” and then give them the best methods to reach you. It is a good idea to make it clear that if the customer has run into any difficulties in paying, that they can contact you. Your name plus company name and contact information Thank you for being a valued customer of (your company name). If payment has already been made, please disregard this message. What is important here is to be as specific as possible about how to pay. You can pay electronically here (put in an exact method or url), or by cash, cheque, etc. ![]() This is a friendly reminder that the balance is due in full by August 15th, as specified in the initial order. We are contacting you today to remind you of your outstanding invoice (be sure to write the order number here as well). The following is a simple reminder notice: A simple “kind regards” sets the stage for a note that is respectful if it follows a courteous memo. Don’t forget a letter closing that matches the tone of your reminder. Add in their payment options, and finish the reminder with your company information and how to best reach you. Write your client’s name at the top left corner of your reminder, and then a gentle reminder of their outstanding balance. You want to preserve your customer connections, even if you are frustrated by the delinquent payment. Keep this first reminder kind and positive. Begin with a simple format that conveys honestly the delay in payment, as well as reiterating the terms in which your client can pay. It can feel personal when a customer fails to make their deadline for payment, but that is rarely the case. You want to hit the correct balance between being meek and being rude. Now let’s get into the basics of writing a late reminder notice. Don’t be vague: set your exact terms for repayment upfront. “Due 30 days after receipt” is much more clear than simply telling your customer that the payment is due after receipt. Be sure to implement an exact date for payment as well. Have terms for repayment written clearly in the initial contract. Your customers will be more likely to pay on time if you make the terms of a job as clear as possible at the onset of work. The first thing we need to consider is prevention. How can you get the money owed to you–quickly–without hurting your client relationships? We want to help take away some of your discomfort by offering some invoice reminder samples that will get you paid faster. When the time comes to chase the payment, and you’re agonizing over the tough conversations you’ll need to have with a client, remember that you are owed for your work! Those difficult conversations feel onerous, but luckily there are methods to help you to feel more in control in this area of business, which will also preserve the relationships between your business and its clients. Following up on outstanding invoices can feel awkward to navigate, particularly with clients with whom you’ve had a longstanding affiliation. ![]() Late invoice payments are a common issue faced by businesses, but cash must be flowing in by the deadlines to keep your company afloat. ![]()
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